About Holiday Inn Chicago/Oak Brook, an IHG Hotel
Holiday Inn Chicago Oakbrook is a pet friendly hotel near the Oakbrook Center and is thoughtfully equipped with a 24-hour business center and free high-speed internet access.
Air-conditioned rooms feature a 29-inch TV with premium channels and a work desk with a lamp and desk-level electrical socket. A tea and coffee maker also features in guest rooms.
Holiday Inn Chicago Oakbrook features a health and fitness center on-site and an indoor heated pool. A range of event facilities are also offered fit to cater for up to 300 guests.
This hotel offers the convenience of in-room dining by way of room service as well as the Bar Louie Tavern and Grill offering breakfast, lunch, dinner and well-made drinks.
This hotel gives guests access to areas with over 160 stores and ample dining options. Or guests can travel into the city to shop in the famous Magnificent Mile.
Positive Reviews
positive:
Unbeatable location
This hotel is situated close to the Oakbrook Center, the largest open-air premier shopping area in the USA. This gives guests access to over 160 shops and exquisite restaurants. Guests can also travel into the city of Chicago where they can enjoy the Magnificent Mile featuring a host of shops and dining areas.
positive:
Staff leave a lasting impression
Guests at this hotel have been very pleased with the level of customer service offered at this hotel. Simply due to the fact that guests have felt the need to, by name, praise the efforts of staff says all that is needed when considering the fantastic way in which staff look after guests.
positive:
Pet-friendly hotel
Guests have been pleased that they need not organize a place for their furry friends to stay when visiting this hotel. Staff take excellent care of pets and this saves time and effort for guests who do not wish to leave their pets at home alone and do not wish to make cumbersome arrangements to accommodate pets elsewhere.
Negative Reviews
negative:
Guests amenities on-site need attention
There have been complaints made about the state of the on-site amenities, namely the pool, not being in a suitable condition to be used. Some guests have been disappointed that they were not afforded the chance to enjoy this hotel fully due to bad upkeep.
negative:
Lacking a high standard of housekeeping
Reviews indicate that housekeeping staff at this hotel have been extremely friendly and offer a friendly greeting on all occasions. However, guests have been disappointed to find their rooms dusty and uncleaned on certain days due to lack of housekeeping efforts.
negative:
Loud music outside can be heard in rooms
Guests hearing music outside this hotel was only on a few occasions. However, reviews have suggested that should the sound proofing attempts have been prioritized highly enough, guests would not have to deal with the inconvenience of hearing loud noises from outside.