Holiday Inn Bogota Airport, an IHG Hotel (Bogotá, Colombia)

Several guests have visited this hotel with some sort of business intention and have appreciated this hotel for its location in respect of commercial areas and the airport, the business features and amenities as well as the several meeting and event facilities.

Reviews indicate that guests are satisfied with the dining options in and around this hotel. Room service is offered as well as an on-site dining facility which conveniently serves all meals of the day. Alternatively, guests can dine at any of the well-rated restaurants within one kilometre.

It is easy to pick up that guests value highly the fact that this hotel is within a close proximity to the El Dorado International Airport. Not only is the time travelling low due to this short distance but guests are offered the convenience of a free airport shuttle travelling.

Reviews indicate that the level of housekeeping could certainly be improved, especially in relation to the frequency of visits. Guests have often been left with messy and untidy rooms as a result of housekeeping staff not attending to rooms and when staff do visit, rooms are not always well cleaned. The level of housekeeping could certainly be improved, especially in relation to the frequency of visits. Guests have often been left with messy and untidy rooms as a result of housekeeping staff not attending to rooms and when staff do visit, rooms are not always well cleaned.

Guests have often found the Wi-Fi connectivity and signal strength a frustrating flaw at this hotel. Electronic devices have taken ages to connect and often lose signal. An upgrade of the standard Internet services at this hotel would be a big help.

Guests often express dissatisfaction in the level of customer service offered to them by the hotel staff. On some occasions, guests have been made to feel like somewhat of an inconvenience to staff who have come across as more interested in other things rather than guests.