Drury Plaza Hotel San Antonio Airport (San Antonio, USA)

The staff members in the Drury Inn & Suites San Antonio Airport are friendly, helpful and professional, with a great customer service ethic. They are always ready to help and assist the guests in any way possible and are a great asset to the hotel. A receptionist named Yirina has been mentioned as being particularly helpful.

The hotel is located in San Antonio, connecting to the airport by means of a shuttle which is operated by the hotel and offered on a complimentary basis. It means that guests have comfortable access to the airport for quick arrivals and departures, while at the same time, being able to enjoy the best that San Antonio has to offer. While there may not be too many local amenities within walking distance of the hotel, the airport shuttle is a great help in assisting guests to reach the shops and restaurants around the city.

A hot breakfast is served every morning, absolutely free to guests. Also, a 'manager's reception' is held several times a week, also known as 'happy hour' or 'kick back evenings', where complimentary food and drink is served. The hotel serves free soda and popcorn from time to time. There are also free local and long distance calls from the rooms and there is free Wi-Fi throughout the public areas and in the rooms. The airport shuttle, which is also a city shuttle, is also complimentary.

The only complaint is that a refurbishment is slowly and steadily under way as of 2015. The hotel is really good right now and it's felt that once this renovation is completed, it will be awesome. Although with the programme going on for the time being there may be some inconvenience.

So far, no other recent negative opinion has been expressed by guests about this hotel.

So far, no other recent negative opinion has been expressed by guests about this hotel.