Positive Reviews
positive:
Excellent Shuttle Service Available
No matter where you need to go, the hotel's courtesy shuttle will be more than happy to take you there. Whether it's to a restaurant or a nearby attraction, all you have to do is call and it will take you there and pick you up.
positive:
More-Than-Helpful Staff Members
Regardless of the request you may have, you can expect it to be met with a smile and a quick turnaround time. The hotel staff members are quick to handle any issues or requests you may have during your entire stay.
positive:
Breakfast Is Better Than Most
The breakfast at Hampton Inn & Suites San Antonio-Airport definitely won't disappoint. There is a wide selection of delicious options, including fruit, pastries, eggs and more, allowing you to have whatever you want for the day.
Negative Reviews
negative:
Some Revamping Needed
Because the hotel has been around for some time, you may notice there are a few spots that could use some attention. It has been worn down over the years, which shows in a few of the areas.
negative:
Could Be Cleaner
Throughout your stay, there may be a few times when you notice spots the hotel housekeeping crew has missed. They aren't always very thorough, and there are times when it can be seen in their work.
negative:
Sometimes Charged for Internet
If you aren't a member at this hotel, you will likely get charged to use the Internet. But this isn't always made known, so you may see it on your bill.