Delta Hotels by Marriott Denver Thornton (Northglenn, USA)

For the most part, guests who commented on customer service said they found staff members to be friendly during their stays.

If starting off the day with a big breakfast is important to you, you will be happy to know that there were many positive comments about the breakfast offered at this hotel. People generally found what was offered to be of high-quality and more than sufficient.

The hotel is situated near a number of points of interest, many within walking distance, which was a big factor guests said they appreciated. You most likely will not be bored when staying at this property.

There were negative remarks about the hotel needing renovating and better upkeep, especially when it came to the bathrooms. Some people said that the bathrooms walls were cracked and the fixtures needed to be replaced. Other guests complained about outdated and old furniture in the rooms or peeling paint throughout the building. It was also mentioned that the pool area could be dirty at times.

The windows in some of the guest rooms have been said to have poor sound insulation, which caused visitors to hear traffic noise throughout the night.

There were also several complaints about the rooms having different, unpleasant odors. Most commonly complained about was the smell of cigarettes in the rooms as well as the hallways.