Best Western Plus Kamloops Hotel (Kamloops, Canada)

Most guests have enjoyed the rooms at this property, saying that they are well-appointed, clean, and very comfortable. This helped ensure that guests had an enjoyable stay at this hotel, since they could relax in their rooms without worry.

Guests have appreciated the free buffet breakfast that is offered at the hotel. In particular, guests liked the fact that the breakfast included gluten free items, which is rare for a hotel. These guests believe that the hotel goes above and beyond with its breakfast offerings.

Past guests have loved using the hotel's pool. This indoor facility provides an excellent place to relax during the day and adds value for guests when staying at this property.

Numerous guests have noticed a musty smell throughout the property, especially in the hallways and common areas. This smell makes it appear as though the carpets are wet, which was off-putting to many hotel guests.

Although this hotel is relatively new, some of the decor looks quite old and, therefore, could use an update. Guests have noticed that the furniture is starting to look a little worn, as well.

There have been complaints about the noise that comes from the road in front of the hotel. Columbia Street is a major vein that connects the Sahali neighbourhood on the hill with downtown Kamloops and, therefore, it gets a fair amount of traffic throughout the day and night. This traffic was disruptive to guests who had rooms at the front of the building.