Positive Reviews
positive:
The Location is Nice
Guests love the fact that this hotel is in the centre of
Palm Springs near local clubs, restaurants, and attractions. Anything they
needed or wanted was within a short drive during their stays. It is an
excellent base of operations if you want to explore the area.
positive:
The Hotel Has a Private, Intimate Feel
Many guests said that, since this hotel is quite small, it
has an intimate, private feel that they liked. Several mentioned that they got
to know and became friends with the other guests who were there during their
stays.
positive:
The Pool Area is Nice
Guests love the pool area at this hotel. It is an area where
most of the guests congregate to socialise with each other. Guests also said
that the water is generally a comfortable temperature for swimming and the
poolside hot tub is a great place to relax.
Negative Reviews
negative:
The Rooms Are Not Always Cleaned Well
Many
guests commented that their rooms were dirty when they arrived or not cleaned
regularly during their stays. Guests mentioned dirty carpets and bathroom
floors, as well as dusty
negative:
The Owners Are a Bit Careless
According to guests, the hotel owners seem a bit careless
and detached from their guests. They are often not seen at all except during
check ins, breakfast preparation, or when they let their dogs out. Some guests
said that the owners left the property for more than a day during their stays
and were not available to deal with problems.
negative:
The Property Needs Some Updating
Some of the furniture in the rooms, as well as the pool
lounge chairs, need to be replaced or refurbished. Many guests also said that
they would like to see the poolside bar get restructured and opened up more
often.