Positive Reviews
positive:
Location, location, location
If you want to visit Singapore for the shopping
facilities, then this hotel could not be better located. The Mustafa Shopping Centre
is just over the road, and best of all it is open 24-hours a day. There is also
an MRT railway station just a five-minute walk away, making transport around
Singapore that bit easier. Furthermore, the central location means there are
lots of opportunities to dine out locally, whether it is in a restaurant or buying
hot food from the famous street vendors.
positive:
Free Wi-Fi is well received
While Wi-Fi is commonplace at many hotels nowadays, it is equally true that it doesn't always work as advertised. Pleasingly, that isn't the case at this hotel. Guests report the Wi-Fi to be good quality, and that it can be relied upon.
positive:
There is not a third positive
There isn't a third positive review to add. The reviews are bad for this hotel!
Negative Reviews
negative:
Rooms are on the small side
The rooms are considered to be very small,
judging by the reviews, so if you like to have enough room to swing the
metaphorical cat, then this hotel is not for you. In fact, some guests have
gone so far as saying they have trouble doing a simple thing like have enough
space to unpack their suitcase!
negative:
Staff are not warm and welcoming
Some guests do not find the staff to be very
friendly and while needs are attended to, customer care is sometimes found to
be lacking. It would service at this hotel does not come with a smile.
negative:
Dirty and untidy
Unfortunately, many guests have said that the
hotel is a bit dirty and untidy in places. This includes items such as towels
and bed linen which are said to be worn out and have seen better days. Some
guests also report a bad but unspecified smell.