Positive Reviews
positive:
Good location for sightseeing and shopping.
Westpoint Hotel is located within walking distance of some of London's most popular tourist attractions and shopping areas. The likes of Hyde Park, Kensington Gardens, and Marble Arch are within half a mile of the hotel, while the famed shops of Oxford Street are just ten minutes away.
positive:
Excellent transport links.
The hotel is a five-minute
walk from Paddington railway station, where travellers can catch National Rail
and underground rail services. The station also offers express passage to
London Heathrow Airport.
positive:
Helpful reception staff.
Past guests report that
the hotel's reception staff proves friendly and helpful. In addition to taking
care of hotel matters, the team is also said to be smart when it comes to
tourist advice and information.
Negative Reviews
negative:
Small and cramped rooms.
Westpoint Hotel is housed in an old Victorian listed building. As such, it features small guestrooms, a detail that proves off-putting to some guests. According to reports, rooms are generally quite cramped, with little room for storage. Bathrooms are also reported to be very compact.
negative:
Old elevator unpopular with some.
Unlike many older
buildings in the neighbourhood, the hotel does feature an elevator. That being
said, a number of guests report that this somewhat aged feature can be a little
daunting. Others note that it is also non-operational at times.
negative:
Weak Wi-Fi signal.
Guests staying at the hotel can pay a surcharge to access Wi-Fi. This brings with it a number of issues though. Some guests point out the Wi-Fi signal can be weak, especially in subterranean rooms. Others report that each guest's Wi-Fi usage is limited.