Vissai Saigon Hotel (Ho Chi Minh City, Vietnam)

The close proximity of the hotel to the Tan Son Nhat International Airport is one of the main reasons as to why many guests prefer staying here. It is the best stop over hotel where guests who have connecting flights can stay. Guests having flights even at odd hours can easily come to the hotel without any fuss. The taxi fare is also minimal, which is pocket-friendly for the guests.

Though the buffet breakfast is available for a surcharge, it has a good variety of both Western and Vietnamese cuisine. It was quite reasonably priced and guests did not mind paying for it. The restaurant staff and other hotel staff come in for high praise for a great customer service ethic.

Rooms were very spacious and decorated aesthetically. They were well-appointed and had all the amenities to make it a comfortable stay for guests. Beds were comfortable and bathrooms were also large and clean. The large window in the room gave beautiful views of the city.

Wi-Fi connection was very slow and kept disconnecting time and again. Many guests had trouble staying connected.

Many guests found the towels provided in the bathrooms to be very thin and worn out. They were very rough to use and did not serve their purpose. Towels for the pool and gym were only provided on request.

The spa at the hotel (managed by a third party) has received poor feedback from several guests. The staff there tried to coerce guests into paying very high tips. The services are not very well spoken of either. They did not accept credit cards and guests could not bill the services to their rooms since it was not a part of the hotel management.