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    Villa Herencia Hotel (San Juan, Puerto Rico)

    Villa Herencia Hotel (San Juan, Puerto Rico)

    About Villa Herencia Hotel

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C

    Rating overview

    • LocationExcellent  9.4 / 10
    • RoomsExcellent  8.5 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Ideal location in Old San Juan.

    The hotel's location in the city's oldest area puts guests within walking distance of all of San Juan's historic landmarks. The historic locale was said to be quaint, quiet, and very close to museums and restaurants.

    positive:

    Stylish, cosy, and charming rooms.

    Guests stated that the rooms were elegant, stylish, and more unique than typical chain hotel rooms. People loved the traditional charm of the old building and furnishings, stating that the villa is great for those who want to experience authentic “old world” Puerto Rico.

    positive:

    Friendly staff creates a relaxing atmosphere.

    The staff was highly praised for their warmth, hospitality, and efforts to create a relaxing environment. Employees were said to be diligent in their work, knowledgeable about San Juan, and willing to help travellers find their way around.


    Negative Reviews

    negative:

    Rooms are a bit cramped and dark.

    Reviewers noted that although the rooms were clean and comfortable, they were also a bit small. Furthermore, the older accommodations lack windows and not all of the rooms have balconies which visitors would have liked.

    negative:

    Older building creates some issues.

    A number of guests reported a few problems owing to the age of the building. The hotel is not ideal for those with accessibility problems as there are narrow staircases and no lift. Other people had problems with water pressure and temperature in their showers.

    negative:

    Noise from other tenants can be a problem.

    The hotel building surrounds a courtyard where guests can take their breakfast, and some visitors stated that the noise carries into the rooms in the morning. Reviewers also said that the first-floor rooms near the hotel entrance can get noisy from foot traffic.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Terrace
    4. Non-smoking rooms
    5. PC with internet
    6. WiFi in public areas
    7. Fax/Modem access
    8. Concierge
    9. Free WiFi (public areas)
    10. Luggage storage
    11. Daily housekeeping
    12. Housekeeping
    13. Free WiFi
    14. Breakfast
    15. Hand sanitizer provided
    16. Safe distance
    17. Online check-in/check-out
    18. New safety protocols
    19. Cashless payment
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Openable windows
    6. Television
    7. Hairdryer
    8. Air conditioning
    9. Pay-TV
    10. Satellite TV
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Free WiFi (rooms)
    16. Flatscreen TV
    For children
    1. Organised activities for kids

    Contact

    23 Caleta Las Monjas, Viejo,  00901,  San Juan,  Puerto Rico
    Telephone: +1(787)7220989 | 

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