Uptown Brussels Hotel (Brussels, Belgium)

Guests rave about the central location within easy reach of many cultural attractions, as well as shopping in the City2 mall or at Rue Neuve. It is well connected by public transportation with the metro station next door and Gare Brussels Nord within a 10

Though some of the view is currently spoiled by ongoing construction, guests love the rooftop pool and sun terrace. They also appreciate the sauna and fitness centre.

Most guests describe their rooms as bright and spacious, with exceptionally comfortable beds and pleasant city views. The housekeeping staff also do a great job, as the word "spotless" comes up in many reviews. Many guests also give high marks to the fron

The Sheraton - Brussels is over 40 years old, and few guests fail to comment that the rooms, while clean and comfortable, are showing their age. Worn carpets, tired furnishings, outdated televisions and phones, and walls in need of repainting seem to be t

Many guests are irritated to find that Wi-Fi is not included in the nightly rate, though some rooms offer 30 minutes of complimentary service. It is free in the lobby, however, which can results in some crowds as travellers gather there to use it.

Though most are pleased with the level of customer service they receive, some found that their concerns were not addressed as promptly or effectively as they had hoped. Others found the checking in and out process inefficient.