Tulsa Southern Hills Hotel (Tulsa, USA)

The rooms are widely described as clean, comfortable, spacious, and quiet despite its busy location near many shops, restaurants, and hospitals. The mini fridges are a much appreciated amenity, as are the large swiveling televisions, viewable from either the bedroom or the very plush, comfy sofa.

The staff are often described as very friendly, professional, and knowledgeable about the area. Guests appreciate the complimentary shuttle service out to the mall or airport, noting the drivers are prompt and courteous. Guests who return one year to the next are pleased to find the same smiling faces behind the desk.

The complimentary breakfast buffet has received many good reviews for the quality and variety of the hot dishes; guests often describe it as a "cut above" offerings at other hotels in the Hyatt's price range. Hungry guests love that there is a made-to-order menu available 24/7 and that it is also reasonably priced.

Because the breakfast is so popular, some guests find the area quite crowded in the morning and recommend arriving early if you prefer a quieter start to the day.

The fitness center on site is generally described as "adequate," but some guests wish for a wider range of equipment or more space.

Though most guests leave glowing reviews of the staff, a few guests have been disappointed to find their reserved room type not available at check-in, or else have been let down by a delayed response to maintenance issues.