Positive Reviews
positive:
Welcome "home"...
The clean, modern, residential-style building is popular with families, who appreciate the privacy of separate sleeping areas as well as the comfortable living area and kitchen amenities. The complimentary laundry facilities are widely considered a nice bonus, too. The outdoor pool, fire pit, and BBQ grilling area are popular in the summer months, and there is a walking path nearby for the family dog, as well.
positive:
Friendly, professional staff...
The front desk staff have received many positive reviews for friendly and efficient service. Guests appreciate the personnel who take the time to inquire about the details of their stay, and do their best to resolve issues.
positive:
A quiet neighbourhood with lots to eat...
Guests like the hotel's quiet and safe neighbourhood, noting the location is easily accessible from the highway for a quick trip into downtown Tulsa. There are many restaurants, shops and a movie theatre within walking distance.
Negative Reviews
negative:
Taste testing...
Though many guests enjoy the wide variety of hot and cold food at breakfast and evening socials, and find the quality very good considering it is "free," others say the fare pales in comparison to that offered by nearby competitors.
negative:
To err is human...
Though the staff receive many positive reviews, irritating errors in the reservation process are occasionally reported, and guests sometimes wish for a greater compensation for the inconvenience.
negative:
Going to the dogs...
Though many guests choose the hotel specifically because pets are allowed, some who stay one night only find the additional cleaning fee a bit steep.