About The Pennywell St Louis Downtown a Hilton Hotel
The Hotel Hilton St Louis Downtown at the Arch is ideally located 15 minutes from the Lambert International Airport, in the heart of downtown St. Louis.
The building was built in1888 as the Merchant Laclède National Bank and the Hilton has retained these classic features throughout, elegant rooms feature all modern amenities including access to Wi-Fi, flat screen TV with on-demand entertainment and Hilton’s signature Serenity Bed collection.
Relax in the large indoor spa or complete a workout in the well appointed state of the art fitness center. Guests can also stay connected in the modern business center on-site.
The on-site restaurant the 400 Olive serves local fresh dishes for breakfast, lunch and dinner. The restaurant also boasts an impressive wine list and drinks selection including innovative cocktails.
The Hotel Hilton St Louis Downtown at the Arch hotel is within an easy commute of many local attractions such as the Gateway Arch, Busch Stadium, America's Centre and Edward Jones Dome.
Negative Reviews
negative:
Unreliable Room Service
Some guests who ordered room service at the hotel were not impressed by the food or the lack of priority that was given to their meals. It seems that some meals arrived cold and guests left reviews that were less than complimentary about the quality of the food.
negative:
Unfortunate Room Allocation
Some guests expressed their disappointment at the room that they were allocated on check-in. Whilst these guests appreciated that not all hotel rooms have the same excellent amenities or outlook their reviews indicated that they felt that they were allocated the worst room in the hotel. All requests for room changes were accommodated where possible.
negative:
Smelly Rooms
Some guest reviewers commented that they encountered unpleasant smells during their stay, particularly coming from the bathroom and toilet area. Some speculated that it was old and musty, whilst others were confident it was because of moldy and damp shower recesses.