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    The Pennywell St Louis Downtown a Hilton Hotel (St Louis, USA)

    The Pennywell St Louis Downtown a Hilton Hotel (St Louis, USA)

    About The Pennywell St Louis Downtown a Hilton Hotel

    The Hotel Hilton St Louis Downtown at the Arch is ideally located 15 minutes from the Lambert International Airport, in the heart of downtown St. Louis. The building was built in1888 as the Merchant Laclède National Bank and the Hilton has retained these classic features throughout, elegant rooms feature all modern amenities including access to Wi-Fi, flat screen TV with on-demand entertainment and Hilton’s signature Serenity Bed collection. Relax in the large indoor spa or complete a workout in the well appointed state of the art fitness center.  Guests can also stay connected in the modern business center on-site. The on-site restaurant the 400 Olive serves local fresh dishes for breakfast, lunch and dinner.  The restaurant also boasts an impressive wine list and drinks selection including innovative cocktails. The Hotel Hilton St Louis Downtown at the Arch hotel is within an easy commute of many local attractions such as the Gateway Arch, Busch Stadium, America's Centre and Edward Jones Dome.

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    8.5
    trivago Rating Index® based on 5187  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  8.9 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  8.6 / 10

    Positive Reviews

    positive:

    Easy Parking and Check-In

    A number of guests to the hotel made specific comments in their reviews about the easy and stress free parking available. After such easy parking guests continued through to reception and were equally impressed by the easy check-in and friendly front desk staff.

    positive:

    Great Location

    The hotel is located near the famous St. Louis Gateway Arch and it is an easy walk to view this monument from the hotel, this was the highlight of many guests stay. The hotel is also very close to retail shops and local restaurants and bars.

    positive:

    Lovely Rooms

    Guests to the hotel remarked that care and attention has been paid to the room furnishings, with many commenting about how stylish and modern the decorative choices were.


    Negative Reviews

    negative:

    Unreliable Room Service

    Some guests who ordered room service at the hotel were not impressed by the food or the lack of priority that was given to their meals. It seems that some meals arrived cold and guests left reviews that were less than complimentary about the quality of the food.

    negative:

    Unfortunate Room Allocation

    Some guests expressed their disappointment at the room that they were allocated on check-in. Whilst these guests appreciated that not all hotel rooms have the same excellent amenities or outlook their reviews indicated that they felt that they were allocated the worst room in the hotel. All requests for room changes were accommodated where possible.

    negative:

    Smelly Rooms

    Some guest reviewers commented that they encountered unpleasant smells during their stay, particularly coming from the bathroom and toilet area. Some speculated that it was old and musty, whilst others were confident it was because of moldy and damp shower recesses.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Lift
    3. Parking
    4. Porter service
    5. Pets allowed
    6. Hotel bar
    7. Conference rooms
    8. Non-smoking rooms
    9. PC with internet
    10. Restaurant
    11. 24-hour reception
    12. Snack bar
    13. WiFi in public areas
    14. Room service
    15. Fax/Modem access
    16. Concierge
    17. Valet parking
    18. Luggage storage
    19. Housekeeping
    20. Free WiFi
    21. Breakfast
    22. Hand sanitizer provided
    23. Response protocol
    24. New safety protocols
    25. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Television
    2. Central heating
    3. Air conditioning
    4. Pay-TV
    5. Desk
    6. Safe
    7. Cable TV
    8. WiFi
    9. Fridge
    10. Coffee machine
    Sports facilities
    1. Fitness

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 11:00

    Contact

    400 Olive Street,  63102,  St Louis,  USA
    Telephone: +1 3144360002 | Fax: +1 3144364252 | 

    Frequently Asked Questions about The Pennywell St Louis Downtown a Hilton Hotel

    • Is there a pool area at The Pennywell St Louis Downtown a Hilton Hotel?

      No, The Pennywell St Louis Downtown a Hilton Hotel doesn’t offer pool areas.

    • Are pets allowed at The Pennywell St Louis Downtown a Hilton Hotel?

      Yes, The Pennywell St Louis Downtown a Hilton Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at The Pennywell St Louis Downtown a Hilton Hotel?

      Yes, The Pennywell St Louis Downtown a Hilton Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Pennywell St Louis Downtown a Hilton Hotel?

      Check-in at The Pennywell St Louis Downtown a Hilton Hotel is available from: . Check-out time is by .

    • Where is The Pennywell St Louis Downtown a Hilton Hotel located?

      The Pennywell St Louis Downtown a Hilton Hotel is located in 400 Olive Street, 63102, St Louis, USA.

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