About The Jonathon Boutique Hotel
The Jonathon Boutique Hotel is three-star rated and located in the historic town centre. The journey to General Rafael Buelna Airport takes around 20 minutes.
There are 18 rooms and suites at The Jonathon Boutique Hotel. Contemporary in design, they are en-suite and feature a balcony, flat-screen TV, minibar and safe. Suite upgrades can include a separate living area, wet bar, mini-refrigerator and whirlpool tub.
The hotel’s rooftop terrace, pool and bar are popular features. A sauna, massage, free Wi-Fi and 24-hour front desk and room service, are also available.
A cooked to order breakfast is served daily. A menu of international cuisine is later available in the Lounge Restaurant. It is a walk of just a few yards to the restaurants: Lauren’s and to the Mexican cuisine of Cenaduria El Tunel.
The beach at Stone Island is just over one mile away and the walk to Catedral de Mazatlán takes approximately five minutes.
Positive Reviews
positive:
In a good location
Guests have enjoyed the location of this hotel, as it is next to Plaza Machado and only a few blocks from the beach. There are many different shops and restaurants in the area, as well, ensuring that guests could always find something to do.
positive:
Rooftop bar and pool
Many guests have been fond of the rooftop bar and pool that is present at this hotel. This terrace gave guests a nice place to relax and was particularly popular at night because of the views of the city that can be enjoyed from there.
positive:
Modern looking building
A number of guests have appreciated the architecture of the building in which this hotel is housed. While this is an older building, it has been renovated in a modern way and has created a very unique atmosphere.
Negative Reviews
negative:
Poor customer service
Multiple guests have reported that the customer service at this hotel is very poor. Guests have frequently called down to the lobby, only to have no one answer and have ended up being overcharged and having to speak directly to the owner to have things fixed.
negative:
Lacklustre in-room facilities
Guests have been frustrated with how poorly the items in the rooms function at this property. The air conditioning has been particularly poor in these rooms, as it struggles to keep up on hot days and often times does not function at all.
negative:
Problems with the design
Numerous guests have complained about the design of the rooms at this property. While the rooms are modern, they lack the lighting that guests have come to expect in a hotel room. In addition, there isn't anywhere to store toiletries in the bathrooms and there isn't much seating in the rooms, either.