Positive Reviews
positive:
Clean property with interesting decor
Guests have found this hotel offers high standards of cleanliness, both in the rooms and public areas of the property. It does appear that the cleaners do a great job, especially since the hotel is pet-friendly. Guests also frequently note the interesting decor and artwork in the property.
positive:
Location is appealing to guests
The location of this hotel is a big hit with guests. You'll find restaurants and bars nearby as well as shopping at everywhere from Westfield to the Paddington Markets. Guests also note that the hotel is near public transport routes and that it's a quick drive to either the beach or the city centre.
positive:
Enjoyable dining
Overall, guests at this hotel have enjoyed the breakfast, commenting favourably on the quality of the food as well as the choice of items available. Although there are no evening meals served here, guests have enjoyed the lunch and brunch menus.
Negative Reviews
negative:
Rooms are found to be small
A frequent complaint made by guests at this hotel relates to the size of the rooms. Although not all rooms are equally sized, some definitely appear to be bordering on pokey and claustrophobic.
negative:
Service can be hit and miss
Although some guests have been pleased by the standard of service here, others have found the staff a little sullen and unapproachable, also noting that it can be difficult to find a member of staff to order a drink. All in all, reviews suggest that the service levels here vary.
negative:
Questionable value for money
Previous guests have occasionally questioned the value for money at this hotel. The property is in a good area but the rates do seem high, especially for the smaller rooms and considering that parking and breakfast attract additional fees.