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    The Brown Horse Hotel (Crook, United Kingdom)

    The Brown Horse Hotel (Crook, United Kingdom)

    About The Brown Horse Hotel

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    • LocationVery good  8.4 / 10
    • RoomsNot rated yet
    • ServiceVery good  8.2 / 10

    Positive Reviews

    positive:

    The Inn is Quiet But Centrally Located

    Guests love the fact that the inn is surrounded by open countryside, but it is also only a short drive from some fantastic attractions. You will have your choice of shopping and seeing sights or simply relaxing in the fresh air when you stay.

    positive:

    The Breakfasts Are Fantastic

    Several guests said that the included breakfasts gave them a perfect start to their day. The hotel provides an excellent selection of cooked and continental breakfast choices, including cereal and fruit. So, you can expect a filling morning meal with a wide variety of choices to pick from.

    positive:

    The Rooms Are Comfortable and Clean

    Guests couldn't find any fault with the cleanliness of the guest bedrooms. Some guests even referred to them as spotless. Several also mentioned that the rooms are spacious and they were easily able to sleep on the soft beds.


    Negative Reviews

    negative:

    Wi-Fi and Phone Roulette

    Many guests were disappointed that the free Wi-Fi service in their rooms didn't always work, nor did their cellular phone service. So, you should not expect to be able to connect to the Internet or receive cellular phone calls consistently.

    negative:

    The Evening Meals Are Often Lacking

    Many guests were disappointed by the evening meals at the Brown Horse Inn. Several of them said that portions were small and often overcooked. Some guests even said that food from the previous night's menu seemed to have been reheated in a microwave and served the next day.

    negative:

    The Waitstaff Needs More Training

    Guests all agree that the restaurant's waitstaff is not properly trained in food service or customer service. Many said that waiters were rude or inattentive and didn't honour the simplest requests, such as a carafe of coffee for the table instead of single cups.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Parking
    4. Terrace
    5. Hotel bar
    6. Non-smoking rooms
    7. Restaurant
    8. Snack bar
    9. WiFi in public areas
    10. Free WiFi (public areas)
    11. Luggage storage
    12. Daily housekeeping
    13. Housekeeping
    14. Free WiFi
    15. Breakfast
    16. Hand sanitizer provided
    17. Safe distance
    18. Response protocol
    19. Online check-in/check-out
    20. New safety protocols
    21. Cashless payment
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Openable windows
    5. Television
    6. Central heating
    7. Electric kettle
    8. Air conditioning
    9. Sitting area
    10. Cable TV
    11. WiFi
    12. Free WiFi (rooms)
    13. Flatscreen TV
    Accessibility
    1. Accessible parking
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 12:00

    Contact

    High Stoop,  DL13 4HJ,  Crook,  United Kingdom
    Telephone: +44(1388)730498 | 

    Frequently Asked Questions about The Brown Horse Hotel

    • Is there a pool area at The Brown Horse Hotel?

      No, The Brown Horse Hotel doesn’t offer pool areas.

    • Are pets allowed at The Brown Horse Hotel?

      No, The Brown Horse Hotel doesn’t allow pets.

    • Is parking available at The Brown Horse Hotel?

      Yes, The Brown Horse Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Brown Horse Hotel?

      Check-in at The Brown Horse Hotel is available from: . Check-out time is by .

    • Where is The Brown Horse Hotel located?

      The Brown Horse Hotel is located in High Stoop, DL13 4HJ, Crook, United Kingdom.

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