Positive Reviews
positive:
Great downtown location
Most guests have raved about the location of this property. The hotel sits right in downtown Halifax and is within walking distance of the harbour, the casino, and the Scotiabank Centre, so guests could park their vehicles and walk everywhere.
positive:
Immaculately clean
The majority of guests have found this hotel to be very clean. Guests have said that the rooms, while old, are always extremely well maintained. As a result, guests have been very comfortable with their accommodations.
positive:
Friendly and helpful customer service
Past guests have been quite fond of the customer service staff that is employed by this hotel. The staff is said to be friendly and cheerful when guests first arrive and throughout their stays. These staff members are willing to go above and beyond to meet guests' expectations, as well.
Negative Reviews
negative:
Tired and dated rooms
Numerous guests have complained that the hotel is looking quite dated, especially in the rooms. Guests have said that the furnishings are old and worn, leaving them feeling as though they weren't receiving fair value. These guests believe that the rooms could use a thorough update in the near future.
negative:
Only has valet parking
Multiple guests have been disappointed with the parking situation at this hotel. This property only has valet parking and, therefore, guests have been forced to pay the fees associated with this service. There is no on-site parking available.
negative:
Small, dated pool
Guests have found the pool at this property to be quite small. In addition, guests have said that the pool could use a renovation, as it isn't in the best shape.