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    SureStay Hotel by Best Western Santa Cruz (Santa Cruz, USA)

    SureStay Hotel by Best Western Santa Cruz (Santa Cruz, USA)

    About SureStay Hotel by Best Western Santa Cruz

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Pool
    • Parking
    • A/C

    Rating overview

    6.2
    trivago Rating Index® based on 4608  reviews from:
    • Hotels.com(6.4/10)
    • LocationGood  7.5 / 10
    • RoomsOkay  6.5 / 10
    • ServiceFair  7.0 / 10

    Positive Reviews

    positive:

    Good value

    Room rates are affordable and you'll have all the basics covered at this hotel. If you're looking for a comfortable budget hotel, guests say booking a stay here is a good value overall.

    positive:

    Free breakfast and more

    This hotel offers free complimentary breakfast for guests, which is convenient for those who want a quick bite before heading out for the day. Plus, with free on-site parking and free newspapers, this hotel is thoughtful when it comes to free perks.

    positive:

    Central location in Santa Cruz

    This hotel offers easy access to sights and attractions in Santa Cruz. Conveniently explore downtown Santa Cruz or head to the beach or the boardwalk. You'll be ideally situated to take in all the sights the local area has to offer.


    Negative Reviews

    negative:

    Walls are thin

    You might hear your neighbors' voices or the footsteps of others walking through the halls. If your room is close to the pool, you will most likely be affected by noise as well. The walls are thin at this hotel, so be warned if you have sensitive ears.

    negative:

    Staff receives mixed reviews

    Some guests say that staff are friendly and welcoming, while others say there's a lot left to be desired. For example, requests may require multiple attempts, and you might encounter a few staff members who aren't as welcoming as you would hope.

    negative:

    A few maintenance updates needed

    A few updates are needed at this hotel. Bathroom fixtures, room curtains, and a few other furnishings might need replacing. While this shouldn't make a huge impact on the quality of your stay, if you're into details you might notice areas where improvements are needed.


    All amenities

    Property amenities
    1. Express check-in
    2. Parking
    3. Outdoor swimming pool
    4. Non-smoking rooms
    5. 24-hour reception
    6. Snack bar
    7. Deck chairs
    8. WiFi in public areas
    9. Fax/Modem access
    10. Pool
    11. Daily housekeeping
    12. Free WiFi
    13. Breakfast
    14. Response protocol
    15. New safety protocols
    For children
    1. Cot
    Room amenities
    1. Shower
    2. Ironing board
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Satellite TV
    8. Desk
    9. Sitting area
    10. Safe
    11. Cable TV
    12. WiFi
    13. Microwave
    14. Fridge
    15. Coffee machine
    16. Flatscreen TV
    Sports facilities
    1. Golf course

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    516 Water Street, Ocean Street & Water Street,  95060,  Santa Cruz,  USA
    Telephone: +1(831)4266111 | Fax: +1(831)4262242 | 

    Frequently Asked Questions about SureStay Hotel by Best Western Santa Cruz

    • Is there a pool area at SureStay Hotel by Best Western Santa Cruz?

      Yes, SureStay Hotel by Best Western Santa Cruz offers 2 pool areas.

    • Are pets allowed at SureStay Hotel by Best Western Santa Cruz?

      No, SureStay Hotel by Best Western Santa Cruz doesn’t allow pets.

    • Is parking available at SureStay Hotel by Best Western Santa Cruz?

      Yes, SureStay Hotel by Best Western Santa Cruz provides Parking for guests.

    • What time is check-in and check-out at SureStay Hotel by Best Western Santa Cruz?

      Check-in at SureStay Hotel by Best Western Santa Cruz is available from: . Check-out time is by .

    • Where is SureStay Hotel by Best Western Santa Cruz located?

      SureStay Hotel by Best Western Santa Cruz is located in 516 Water Street, Ocean Street & Water Street, 95060, Santa Cruz, USA.

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