Positive Reviews
positive:
Clean and well-maintained
This hotel has a fresh, breezy and laid-back atmosphere that suits the area. Guests love the cleanliness of this hotel, and the property itself is well taken care of. Modern décor and great design only adds to the experience.
positive:
Great location
Directly on the beach and close to shops and restaurants, this hotel has a prime location in the heart of Santa Cruz. Surfers, shoppers, and families alike will be able to find something of interest within walking distance.
positive:
Room with a view
All guest rooms offer views of the ocean, and guests say the views are impressive. You'll love watching the surfers or gazing out into the blue from your private balcony or patio.
Negative Reviews
negative:
It can get noisy when crowded
When the hotel gets crowded, you may notice more noise and less attentive service from staff. This hotel gets crowded during certain times of the year, and with all the foot traffic coming in and out, it can feel more chaotic than serene.
negative:
A few updates are needed
Overall, the hotel gets praised for being in good condition. However, a few guests have noted that few items, such as towels in the bathroom, require replacement. Other minor issues, such as tarnished fixtures or stained carpeting, have also been noted.
negative:
Value is debatable
Some guests felt that room rates were considerably high and not worth the money. While the views are incredible and the location is great, some were disappointed with the interior of the hotel, particularly the guest rooms.