Positive Reviews
positive:
Recently renovated/impeccable service.
After recent renovations, the hotel exudes a natural ambience which strikes just the right chord with the guests. Beds and beddings have also been updated, flat-screen television sets introduced, and a new in-room delivery service earn Red Roof Inn Kissimmee high marks.
positive:
Great location.
Kissimmee has countless up-scale, midscale, and budget shopping outlets. Similarly, museums, galleries, live entertainment spots, theme parks, and sporting activities all abound in the hotel's vicinity. The inn's shuttle service gives guests a smooth ride to destinations of choice. .
positive:
Friendly staff.
Guests have been glad about the staff's speedy responses to problems encountered by guests. The hotel's management spares no efforts to personally attend to any emergencies by guests. .
Negative Reviews
negative:
Unkempt rooms and surroundings.
A number of guests have commented on the not-so-tidy rooms. Some have reported being bothered by the musty smell in some rooms, stained beddings, torn carpets, moldy toilet seats and cigarette stench. The overgrown grass is not only unsightly but provides fertile ground for pests to breed. .
negative:
False advertising.
Lack of Wi-Fi in the rooms has disconcerted many guests especially those on long stay as they have to spend time in the lobby to access Internet. Many cable TV channels are non-existent contrary to the facility's advertisements, though the major news channels are available. .
negative:
Broken appliances.
Broken facilities including bathroom doors, clogged drains, non-functional key cards, have all featured in gripes by guests about what's unsavory about Red Roof Inn Kissimmee. .