Staybridge Suites San Antonio Airport, an IHG Hotel (San Antonio, USA)

The pool at this hotel, which is located on the third floor, is particularly popular with families with children. Parents like that the pool is not on ground level, and comment that the addition of a barbecue area with seats is great for a family dinner. Other guests loved the Jacuzzi tub after a long day playing tourist.

The majority of guests were very pleased with the standard of cleanliness at the hotel, from the lobby through to the rooms. Rooms are reviewed well, often described as spacious and comfortable. Some felt the kitchen was a little limited, but overall the cooking implements and fittings were found to be a convenient inclusion. The service is outstanding according to reports, with staff members at every level, from the front desk to cleaners, highly praised by reviewers.

While San Antonio's main attractions are not within walking distance of this hotel, most guests found the location very convenient as it required only short car trips to reach points of interest. Reviewers say the immediate vicinity of the hotel is home to a range of restaurants, and also found being located near North Star Mall a convenience.

There are some comments amongst reviews that the Wi-Fi at this hotel is extremely slow however, these observations tend to come from guests that stayed during a busy weekend. It seems the problems with the internet are mainly present when the hotel has a lot of guests.

According to some guests, the hotel's fitness center leaves a little to be desired. Reviews mention lack of equipment as one of the main problems; the other being that the room is too small and quickly fills to capacity with just a few guests.

While most guests found the location of the hotel convenient enough, others felt it was a little out of the way for leisure travelers who wish to see the sights around the city.