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    Sonesta Hotel Grand Rapids Airport (Grand Rapids, USA)

    Sonesta Hotel Grand Rapids Airport (Grand Rapids, USA)

    About Sonesta Hotel Grand Rapids Airport

    Hotel Ramada Plaza Grand Rapids offers its guests a 3-story waterslide and in-room WiFi. The hotel located in Michigan is a four minute walk from Woodland Mall and a ten minute drive from Gerald R. Ford International Airport. The rooms of the hotel offer coffee makers, cable TV with pay-per-view movies and safety deposit boxes. Most rooms add microwaves and mini fridges. Guests of the hotel can enjoy an indoor pool and a hot tub as well as a gym a game room and a lounge area with TVs. There's also a free 24-hour airport shuttle service. There's a hot breakfast buffet offered in the dining room for an extra charge. The hotel is located within walking distance of a mall and several eateries. Hotel Ramada Plaza Grand Rapids is a little over ten miles from John Ball Zoo and a 15-minute drive from DeVos Place Convention Center.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    7.5
    trivago Rating Index® based on 4458  reviews from:
    • Hotels.com(8.0/10)
    • LocationVery good  8.4 / 10
    • RoomsOkay  6.4 / 10
    • ServiceGood  7.9 / 10

    Positive Reviews

    positive:

    Fun Amenities

    Some guests stayed here with the children in order to enjoy the pool and water slides. It was a fun activity for children to enjoy and their parents were happy to have them do an extracurricular activity without moving too far. There's also a hot tub and swim times dedicated for adults-only.

    positive:

    Nice Location

    Guests were happy to have plenty of options within walking distance of the hotel including a large mall, plenty of stores and restaurants. Some describe the hotel to be surrounded by eateries so it is very convenient to go out and eat.

    positive:

    Breakfast Buffet is Good

    Many guests enjoyed the breakfast buffet and the service. The breakfast room attendees were friendly and attended to the food. The food was self-served hot and plentiful and there are plenty of items to satisfy many tastes.


    Negative Reviews

    negative:

    Strong Smells in Rooms

    Some rooms had a definite smell of chlorine from the nearby pool, of cigar smoke, or a strong unclean smell that comes from unclean rooms. It was not a nice first impression to open the door and have to put up with unpleasant smells that were at times nauseating.

    negative:

    Slow Service

    The customer service was too slow for some guests who requested simple things like pillows and blankets only to find they had to call several times and then head to an empty front desk. Some items were never brought or needed to be requested with insistence.

    negative:

    Housekeeping & Maintenance Need More Work

    The carpeting in the hallways needed a good clean as it was obviously dirty, trash and towels were not replaced, and the a/c units were loud or leaking. Some shared linens and towels were found to be unclean and the some bathrooms were not cleaned for the new guest.


    All amenities

    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Express check-in
    4. Parking
    5. Porter service
    6. Hotel bar
    7. Indoor swimming pool
    8. Non-smoking rooms
    9. Restaurant
    10. Snack bar
    11. Deck chairs
    12. Towels at the pool
    13. Laundry service
    14. WiFi in public areas
    15. Hypoallergenic rooms
    16. Pool
    17. Free WiFi
    18. Breakfast
    19. Hand sanitizer provided
    20. Safe distance
    21. Response protocol
    22. Online check-in/check-out
    23. New safety protocols
    24. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. In-room accessibility
    4. Teleprinter
    Room amenities
    1. Balcony
    2. Television
    3. Central heating
    4. Air conditioning
    5. Desk
    6. Safe
    7. Cable TV
    8. WiFi
    9. Microwave
    10. Free WiFi (rooms)
    11. Coffee machine
    12. Flatscreen TV
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 12:00

    Contact

    3333 28th Street Southeast,  49512,  Grand Rapids,  USA
    Telephone: +1 6169499222 | Fax: +1 6169493841 | 

    Frequently Asked Questions about Sonesta Hotel Grand Rapids Airport

    • Is there a pool area at Sonesta Hotel Grand Rapids Airport?

      Yes, Sonesta Hotel Grand Rapids Airport offers 1 pool area.

    • Are pets allowed at Sonesta Hotel Grand Rapids Airport?

      No, Sonesta Hotel Grand Rapids Airport doesn’t allow pets.

    • Is parking available at Sonesta Hotel Grand Rapids Airport?

      Yes, Sonesta Hotel Grand Rapids Airport provides Parking for guests.

    • What time is check-in and check-out at Sonesta Hotel Grand Rapids Airport?

      Check-in at Sonesta Hotel Grand Rapids Airport is available from: . Check-out time is by .

    • Where is Sonesta Hotel Grand Rapids Airport located?

      Sonesta Hotel Grand Rapids Airport is located in 3333 28th Street Southeast, 49512, Grand Rapids, USA.

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