Positive Reviews
positive:
Budget-friendly accommodation.
The city could be a very expensive place to visit, but Smarthotel Tromsø gives guests an affordable place to stay. The hotel may not be as grand and as luxurious as other establishments, but it will definitely give you a top-class experience with a great value for money.
positive:
Splendid buffet breakfast.
Buffet breakfast was freshly made and varied, with plenty of food options available. Some may consider it as pretty standard meal, but the eggs, bread, and various toppings served are prime. Given the other breakfast options in town, the hotel's own is a much better deal.
positive:
Noiseless and peaceful nights.
The walls may not be totally soundproofed but they are solid and effective in blocking out noise. This allows guests to have a comfortable sleep any time of the day.
Negative Reviews
negative:
Rooms are generally small.
Some guests have compared the rooms to prison cells. They are small and uninspiring, and you may have a hard time finding a space to store your luggage. You can always ask for a room replacement in the hope of finding a more spacious one, or you can opt to upgrade your accommodation to a double room with added fees.
negative:
Rooms are not regularly maintained.
You might discover that the supplies of the former guests are still lingering in the bathroom, or the bin is still full, or there were still hairs in the bed. You should call the staff to have this issues fixed, better yet, request for a room exchange.
negative:
Hotel does not accept cash payments.
Smarthotel Tromsø only accepts payment through debit or credit card. This could be a great disadvantage for travellers who have a plenty of cash in their wallet. Be sure to prepare for this matter and bring your cash cards with you on the trip.