Sheraton Tucson Hotel & Suites (Tucson, USA)

Many guests appreciate that small pets are welcome at no additional charge, and appreciate the complimentary Sheraton Sweet Sleeper Dog Bed, as well as a welcome kit with information and useful supplies. Others add that the staff are friendly with pets, and appreciate that pets are welcome throughout the property.

Several guests comment that there is a dedicated events specialist to ensure that every detail regarding Quinceañeras is managed professionally. Others add that the Catalina Ballroom, Oasis Room, Grand Patio and Gazebo are ideal locations to host the event, and appreciate that there is a special menu designed for young guests.

Many guests appreciate that the pool is large, and there are ample sun loungers and parasols. Others add that Jacuzzi is powerful and refreshing, and love the relaxed atmosphere at night, sipping on a martini in the pool, with a view of the surrounding desert and guests roasting marshmallows by the fire pits.

Some guests comment that certain members of housekeeping staff are not fluent in English. Others add that there are several multilingual staff on-duty, and appreciate that the manager is helpful, and assists guests when staff is busy.

A handful of guests mention that some electric outlets don't work, the linen is not fresh, the faucets leak, and the bathtub drain is clogged, and comment that the refrigerator is noisy. Others add that staff is helpful, and requests for repairs are handled with a sense of urgency.

Some guest note that mobile phone reception is patchy, and comment that service is often not available for long durations. Others add that Internet is fast, and suggest VoIP to connect with friends and family.