About Sheraton Tucson Hotel & Suites
The pet-friendly Sheraton Tucson Hotel & Suites Tucson houses 216 rooms, with modern amenities, and is situated close University of Arizona and the Davis-Monthan Air Force Base.
Each room includes air-conditioning, a flat screen TV, free Wi-Fi, telephone, refrigerator, coffee and tea maker, premium bedding, hair dryer, cribs, iron with ironing board, and private bathroom with shower and tub. A microwave is available on request.
The Sheraton Tucson Hotel & Suites Tucson provides a 24-hour front desk, business center, outdoor pool, spa, fitness center, free Wi-Fi in public areas, ATM, free parking, laundry, luggage storage, elevator, and express check-in and check-out. Childcare services are also available.
Spanish, Southwestern, and Native American cuisines are available. Drinks are served at the bar, and there is a coffee shop in the lounge.
The Pima Air and Space Museum, Arizona-Sonoran Desert Museum, Kartchner Caverns and Tucson Electric Park offer entertainment for the entire family.
Positive Reviews
positive:
Pet-friendly property
Many guests appreciate that small pets are welcome at no additional charge, and appreciate the complimentary Sheraton Sweet Sleeper Dog Bed, as well as a welcome kit with information and useful supplies. Others add that the staff are friendly with pets, and appreciate that pets are welcome throughout the property.
positive:
Ideal venue for Quinceañeras
Several guests comment that there is a dedicated events specialist to ensure that every detail regarding Quinceañeras is managed professionally. Others add that the Catalina Ballroom, Oasis Room, Grand Patio and Gazebo are ideal locations to host the event, and appreciate that there is a special menu designed for young guests.
positive:
Well-maintained and modern pool
Many guests appreciate that the pool is large, and there are ample sun loungers and parasols. Others add that Jacuzzi is powerful and refreshing, and love the relaxed atmosphere at night, sipping on a martini in the pool, with a view of the surrounding desert and guests roasting marshmallows by the fire pits.
Negative Reviews
negative:
Housekeeping staff not fluent in English
Some guests comment that certain members of housekeeping staff are not fluent in English. Others add that there are several multilingual staff on-duty, and appreciate that the manager is helpful, and assists guests when staff is busy.
negative:
Rooms not maintained
A handful of guests mention that some electric outlets don't work, the linen is not fresh, the faucets leak, and the bathtub drain is clogged, and comment that the refrigerator is noisy. Others add that staff is helpful, and requests for repairs are handled with a sense of urgency.
negative:
Mobile reception is patchy
Some guest note that mobile phone reception is patchy, and comment that service is often not available for long durations. Others add that Internet is fast, and suggest VoIP to connect with friends and family.