Positive Reviews
positive:
Serene surrounding ensures a calming stay
Veio Residence Resort's surroundings are properly maintained and the atmosphere is so calming. Thus, guests were more than impressed by the serenity of this property, and they surely got their well-deserved break by staying here.
positive:
Fast Internet connection
Guests mentioned that this resort offers fast and reliable Internet access. They could even download stuff, have video calls, and watch movies without interruptions.
positive:
Helpful staffs offer personalised service
Many guests expressed that the staffs of Veio Residence Resort offer services with a personalised approach. The employees regularly checked on the guests' condition and treated them like family.
Negative Reviews
negative:
Rooms may smell strange upon entering
A few guests complained that the rooms sometimes had odours which were not so good, because it sometimes smelled like old clothes or food. Those who were sensitive to smells were not impressed and a bit discouraged. However, upon notification, the staff will try to get rid of the weird odours as soon as possible.
negative:
Complaints about the Power supply
Some of the guests noted that they encountered power interruptions during their stay. Others saw sparks when they plugged their gadgets into the power outlets. However, this was not mainly the resort's fault and the staff promised to look into the problem more closely by contacting the electricity company.
negative:
Bathrooms do not have enough toiletries
There were some toiletries at the bathrooms upon guests' arrival but they were not enough for long stays. A few guests even said that there was no toilet paper at all. Thus, you are advised to bring your own toiletries to avoid any unnecessary inconvenience.