Signature Waterfront Apartments (Merrimac, Australia)

Golf devotees loved having the Lakelands Golf Club designed by Jack Nicklaus on their doorstep at this upscale holiday resort in the Merrimac suburb of Gold Coast, Australia. Guests liked the tranquillity of the secure suburban location away from the hustle and bustle of downtown and the oceanfront. There were bus stops nearby and drivers said it was simple to reach the central business district, shopping malls, sports venues and theme parks plus wonderful sandy beaches and scenic national parks showcasing rainforest and mountain scenery. Moreover, there were places to eat and shopping options nearby. Motorists welcomed the free parking and the proximity of the M1 motorway.

These bright, spacious and modern self-catering apartments reportedly enjoyed a luxurious feel thanks to features like the floor-to-ceiling windows offering lake and golf course views plus the large balconies, which were ideal for al fresco dining. Guests often noted the apartments were well-equipped with sofas, flat-screen satellite TVs, living areas and kitchens. Many reviewers described the accommodation as clean and comfortable.

Reviewers were upbeat about the good customer care provided by friendly, professional and obliging employees. Guests also enjoyed the access to the golf club’s restaurant and clubhouse.

Weak water pressure, aging mattresses, malfunctioning air-conditioning units and marked walls were among the maintenance issues faced by travellers in certain rooms. Others claimed their kitchens were undersupplied with utensils.

The Wi-Fi access was a bonus for guests. However, some were critical of the network for offering patchy coverage at times.

It was claimed by reviewers in some apartments that there were cleanliness issues such as stained bedding, musty smells and bathrooms that could have been more vigorously cleaned.