Positive Reviews
positive:
Excellent accommodations
Many guests say that the apartments are spacious with modern furniture and stylish decor, and note that the bedding is premium. Others add that the dining area has ample space to host a large dinner, and appreciate that the bathroom tubs are deep, the air-conditioning is effective, and there is lots of space for storing luggage and clothing.
positive:
Ideal location
Several guests mention that ferries to Circular Quay and Star Casino are easily reachable, and comment that the property is adjacent several shopping centres, museums and cinemas. Others add that the nearby Parramatta Heritage Centre provides a great insight into the city's colourful heritage and Australia's fascinating convict past, and note that Lake Parramatta Reserve is a significant bushland remnant that features idyllic picnic grounds.
positive:
Refreshing pool
Many guests appreciate the comfortable water temperature and private atmosphere of the pool, and say that the water is clean and the surroundings are quiet. Others note that there are ample sun loungers and parasols, the pool is large, and there are always fresh towels available in the changing area.
Negative Reviews
negative:
Service is poor
Some guests say that housekeeping is not regular, the front desk staff is not attentive, and the manager is not flexible about changes to bookings. Others add that the staff does not have a friendly attitude, and dislike that the check-in process is cumbersome.
negative:
Connectivity issues
A handful of guests comment that Wi-Fi signals are weak, the connection frequently drops, and the wireless router is often offline. Others add that mobile phone reception is patchy, and mention that the voice quality is poor.
negative:
Unimpressive breakfast
Some guests mention that the breakfast buffet offers limited items, and note that the coffee is not fresh. Others add that non-dairy creamer is not available, and the breads are not freshly-baked.