Serviced apartment Mosaic Suites - Blue Mountain Resort (The Blue Mountains, Canada)

Reviews often make mention of the fine on-site features at this hotel, particularly the swimming pools and hot tubs around the property. Despite this hotel being located in a not-so-swimming friendly climate, the heated pools and hot tubs stay open all year round.

The staff working at this hotel have often been boasted about because of the fine service they offer to guests. Always being accommodating, friendly and helpful, the service given by the staff members has certainly made a positive impact on several guests' stays.

The location in which this hotel is situated has been the subject of several positive reviews. Being within walking distance of a number of fine attractions, especially for skiing enthusiasts, as well as lovely restaurants and entertainment places of interest, this location suits just about any guest, all-year-round.

Guests have often complained that the Wi-Fi offered on-site is not free. Guests are expected to pay to use the Wi-Fi during their stay which some guests feel is unreasonable, given the fact that this is a rather modern hotel.

There have been a number of guests who have complained that they have struggled to get a full night of sleep at this hotel. This has been for several reasons, including the loud in-room air-conditioning units, below average sound-proofing in guest rooms and loud noises from outside this hotel.

On a few occasions, guests have expected more from the rooms at this hotel. The rooms are not badly equipped, but several guests feel as though they are a little on the small side which makes rooms seem a bit crowded.