Serviced apartment Mantra Aqueous on Port (Port Douglas, Australia)

Guests who stayed in the swim up rooms with their own private balconies with a sun deck that had access directly to the pool mentioned that this was the best part of their stay. Others who did not stay in the swim up rooms wished they had, but also commented that the pool was well maintained and the best part of staying at the hotel.

The hotel is close to the main street in Port Douglas and many guests commented that it was great to be able to leave the car and walk to restaurants, pub and bars close by.  Four Mile beach is also only a ten minute walk from the hotel.

The staff at the hotel got rave reviews from guests. Guests commented that staff were only too happy to point them in the right direction when seeking information about what to do and see in and around Port Douglas.

Guests who depend on Wi-Fi to stay connected to family and friends during their holidays or to research things to see and do were disappointed that there was no free Wi-Fi at the hotel Guests were also confused about the lack of free Wi-Fi as they feel that they had been misled on booking  thinking that it was included in the room tarrif.

Guests who were expecting a little more space in their hotel rooms were sorely disappointed and complained via their reviews that they felt that the rooms were a little on the small side. Guests commented that the beds dominated all of the available space.

Guests not happy with the standard of cleaning at the hotel left negative reviews about their experience. Common complaints included that evidence of previous guests was found on check- in and some felt that their rooms had only received a surface clean between guests.