Santa Maria Novella - WTB Hotels (Florence, Italy)

Hotel Santa Maria Novella is within easy walking distance of all main sites of interests and major museums in Florence. It is also close to the bus and train stations, making getting around the wider area much easier. Furthermore, the hotel is located on a beautiful Piazza, which often has singers and musicians entertaining tourists, in a charming area with many good restaurants nearby.

Hotel Santa Maria Novella is beautifully decorated and furnished throughout, creating a hotel that is bursting with character. Guests consistently say how well kept it is, and that it is spotlessly clean. They appreciate the history of the building, and the feeling of luxury it exudes, but are happy that the hotel as all the modern amenities they would expect to find.

The breakfast is great if the reviews are anything to go by. Guests from the USA in particular seem impressed with the quality of the food on offer, not to mention the big portions that guests can have to fill them up ahead of a busy day exploring.

Some guests have been disappointed with the room they were given on arriving at Hotel Santa Maria Novella. The main gripe has been that some rooms are looked much different to the pictures of the hotel found on the internet – namely, the rooms have been small and poky - and so these guests have felt let down.

Because this hotel is centrally located overlooking a busy piazza, it can get a bit noisy on an evening in rooms facing this outside area.

The Wi-Fi is hit and miss, with a number of guests saying they struggle to connect to the service.