Royal Scot Hotel & Suites (Victoria, Canada)

The staff members at Royal Scot Hotel & Suites go the extra mile to welcome you through their doors. The front desk staff is particularly friendly and welcoming. You'll receive fast, efficient service from a team who will happily go out of their way to assist you. If you need directions to local attractions, don't hesitate to ask.

There's plenty to do within walking distance. Guests love the close proximity to the nearby ferry, as well as Parliament and other sites of interest. The concierge is very knowledgeable about the area, so be sure to ask for activity recommendations. With so much to see, there's something to suit just about anyone.

Housekeeping does an excellent job of keeping rooms tidy and fresh. You can relax and breathe easy no matter what room you stay in, because the hotel is nearly spotless everywhere you look.

Guests say they weren't impressed with the food quality or service at the hotel's on-site restaurant. With so many eateries in the local area, you might be better off exploring beyond the hotel's doorstep.

Guests who have stayed here noted that some of the décor and furniture needs replacement. The building is older, but rooms are generally in good condition. If you prefer modern, sleek design, this hotel probably isn't for you.

Rooms come equipped with thermostats, but even still, guests had issues with rooms running too cold or too warm. If you need assistance with the thermostat or want to report an issue, simply alert the staff and they should be happy to accommodate you.