Positive Reviews
positive:
Exceptional location on the harbor
Guests cannot be positive enough about the location of this hotel, with almost every review mentioning this as an agreeable aspect of the establishment. Reviewers say the harbor front views are spectacular, and that attractions, transport options, shops and restaurants are easily accessible from the hotel.
positive:
Free parking a bonus
Though some guests say the parking was a bit tight, most were very pleased to have access to a complimentary parking facility on site.
positive:
Excellent front desk and bar staff
On the whole, the service at this hotel is well regarded. A number of reviewers take the time to say they were particularly impressed with the staff working at reception, while others mention the bar staff as helpful and capable.
Negative Reviews
negative:
Cramped rooms
A small number of reviewers found their room to be too small for their needs, particularly those staying in groups. Some were misled when making their booking, thinking there would be a different arrangement of beds that would be more accommodating for their party compared with the reality of what they received.
negative:
An older building with some problems
While some guests say the building in which the hotel is located is very appealing, others felt the establishment was a little out of date and could be better maintained. These same problems followed guests into their rooms, where some found the bathrooms outdated and others felt their room in general was a little below par.
negative:
Limited soundproofing
There are several noise complaints amongst reviews of this hotel, with some past guests complaining that the walls are thin and they could hear everything in the neighboring rooms, while others whose rooms were near the elevator found that to be a problem. Some reviewers mention noise from outside as an issue.