Positive Reviews
positive:
Clean and Comfortable
Romano's offers basic budget accommodations that are both clean and comfortable, and most guests were satisfied with their stay. The rooms feature large beds, many power outlets and are overall well-equipped. Guests especially appreciated the complimentary Wi-Fi and having in-room coffee and tea making facilities.
positive:
Pleasant Personnel
Most guest were pleased with the staff at Romano's, saying that they were welcoming, friendly and helpful. They will do their best to accommodate your requests and respond to your concerns.
positive:
London Location
Romano's is conveniently located in a popular west London neighbourhood, close to Westminster, Chelsea and Kensington. You will be able to walk to the Thames river, as well as many shopping areas, theatres, and plenty of restaurants. In addition, the hotel is convenient to public transportation, and only five-minutes from Victoria Station.
Negative Reviews
negative:
Basic Breakfast
The breakfast at Romano's gets many mixed reviews. Many guests found the breakfast overall simple, but quite decent regardless. Others say the selections were way too simple and it wasn't worth the price. In addition, several guests also disliked the dining area, as it was quite small and often seemed overcrowded.
negative:
Technology Troubles
Several guests complained about having trouble with the air conditioner, saying that it did not work very strongly and the room did not cool properly. A few guests also thought the Wi-Fi wasn't the best, though most did not have any trouble at all.
negative:
Small and Out of Style
Some guests found their rooms to be uncomfortably small, and their shower extremely cramped. Guests say that the bathrooms need to be remodeled into a more comfortable layout, and the rooms need to be updated to a less outdated style.