Romana Hotel - Houston Southwest (Houston, USA)

Many guests like that some rooms come with balconies that offer nice views of the surrounding area. Others state that there is a shared lounge where guests can sit down and relax, and add that some parts of the hotel look renovated.

Most guests state that rooms are spacious, with plenty of storage space for clothes, comfortable beds, and a large television with cable channels. Others like that water pressure in the showers is powerful, and say that there is enough natural light in rooms.

Many guests appreciate the complimentary parking and like that there are more than enough parking spaces to accommodate guests with vehicles. Others note that parking spots are wide and say that guests with larger cars can easily fit.

Several guests point out that front desk employees speak little English and add that the check-out is slow. Others dislike that the maid service does not clean rooms daily, and say that receptionists are not attentive and could use training in customer service.

Some guests report that the hotel is run down, with stained carpets, out dated work out equipment, and torn curtains in rooms. Others wish there was breakfast served and say that it would be great to have a shower curtain and more complimentary toiletries in bathrooms.

Several guests dislike that the Internet in rooms is slow and note that the connection is unreliable. Others point out that Wi-Fi in other parts of the hotel is also inconsistent, especially in the lobby and in the business centre.