About Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel
A home away from home in the Sonoran Desert, the Holiday Inn Express & Suites Scottsdale is convenient to the Fashion Square Mall, Old Town Scottsdale, and the Phoenix Zoo.
Standard amenities in the spacious, smoke-free suites include plush, triple-sheeted beds and a separate living area with a sofa bed, mini fridge, and microwave. Guests also enjoy complimentary high speed Wi-Fi and premium cable.
The fitness and business centers are open 24-hours. The Holiday Inn Express & Suites Scottsdale also offers a coin laundry, same day dry cleaning services, and a complimentary shuttle with a three-mile radius. On site parking is complimentary.
Guests enjoy a daily hot breakfast buffet on the house, and can walk to one of many nearby restaurants for lunch or dinner.
Attractions within three miles include the Scottsdale Museum of Contemporary Art, Phoenix Desert Botanical Garden, and the Scottsdale Stadium. Downtown Phoenix is eight miles away.
Positive Reviews
positive:
Exceptional hospitality..
The hotel's entire staff consistently receives high marks for friendly, helpful, and professional service. Many guests are delighted to find that the hotel offers a daily happy hour with complimentary wine, beer, and light snacks, including cookies and milk or pop for the younger guests.
positive:
Very sweet suites with a pool..
Guests rave about the very clean, spacious rooms, which feature comfortable furniture and tasteful decor. Families and groups love the extra space and flexibility of the suite layout, noting that many rooms offer a balcony with a view of the nicely maintained pool and grounds.
positive:
Terrific location for sight-seers..
Many guests appreciate the hotel's location steps from the heart of Old Town Scottsdale. Oregano's Pizza just across the street is popular, and there are many bars, restaurants and shops within a comfortable walk. The Phoenix Zoo is about 10 minutes away, and many of the city's attractions fall within the complimentary shuttle's three-mile radius. The shuttle also offers a lift to Phoenix Sky Harbor International Airport for a reasonable fee.
Negative Reviews
negative:
"Tiny" bathrooms..
Several guests have described the bathrooms as "tiny", with limited counter space. Also, the separate vanity area adjoins the bedroom, a layout some guests enjoy and others intensely dislike.
negative:
Lots of carbs for breakfast..
Though most guests find something to like at the complimentary breakfast buffet and agree it is up to the chain's usual standard, some describe the food as "just average" and wish for a greater number of "healthy" options.
negative:
Light sleepers, take note..
A few guests on the first or second floors were kept awake by their upstairs neighbors' footsteps, while others found the air conditioning too noisy for a good night's rest.