Positive Reviews
positive:
Rooms with a view.
Most guests enjoy the view of the Intracoastal Waterway from their rooms, or from the restaurants on site. For guests preparing to depart or return from a cruise at nearby Port Everglades, the marina view is as practical as it is beautiful. Guests appreci
positive:
Fun and relaxing pool area.
Parents appreciate lounging with a drink by the pool, while the children enjoy splashing in it. The pool itself is well maintained and of a decent size, easily accommodating swimmers of all ages and their desired levels of activity.
positive:
A comfortable night's sleep.
Many guests report an excellent night's sleep in comfortable beds, and frequently comment on the calming neutral decor and high end showers.
Negative Reviews
negative:
Drivers beware...
There is a charge for self parking as well as the valet option. Guests widely consider both fees to be excessive, with several upset that they were not informed of the fee upon booking, but instead upon checking in. Most guests do find that they use their
negative:
Check, please...
Many guests are dismayed by the prices for both food and beverage in the on site restaurants, particularly as there are few other options within walking distance. The breakfast buffet reportedly does not offer very good value for money, and reviews of the
negative:
Inconsistent customer service.
While many guests are pleased with the level of service they receive, the unhappy guests are very unhappy indeed, mentioning that the staff seems indifferent to their housekeeping and billing concerns.