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    Resort El Cid Castilla Beach (Mazatlan, Mexico)

    Resort El Cid Castilla Beach (Mazatlan, Mexico)

    About El Cid Castilla Beach

    El Cid Castilla Beach Hotel is an expansive beach side resort featuring no less than eight pools and four restaurants, including a swim up bar and water slides. One of the restaurants overlooks the ocean and offers spectacular views of the sunset. Each room features a balcony and separate sitting area. Ceiling fans and air conditioning are standard, as are coffee/tea makers and free toiletries. Televisions are also provided in all rooms. This property has extensive outdoor facilities primed for tropical weather. A lobby bar is also open for cooler night time hours. Free valet parking is available for all guests. The onsite restaurants include La Alhambra, an oceanfront buffet serving food from all over the world. In town, eateries like F.I.S.H. are open for business as well. Besides the beautiful beach, El Cid Castilla Beach Hotel provides convenient access to a number of attractions, including the shops and restaurants of Mazatlan's Golden Zone. It is walking distance from the main shopping and restaurant district of town.

    Top amenities

    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.7
    trivago Rating Index® based on 6608  reviews from:
    • Agoda(8.6/10),
    • Hotels.com(7.6/10)
    • LocationExcellent  8.8 / 10
    • RoomsGood  7.9 / 10
    • ServiceVery good  8.1 / 10

    Positive Reviews

    positive:

    Friendly staff

    Many happy guests credited the hotel staff with giving them a wonderful experience. Upon arriving at the hotel, travellers were enthusiastically greeted by the reception crew, and from that point on, many felt as though they were visiting family.

    positive:

    Great location

    Reviewers scored this location particularly high on its convenience. Many travellers said that they were able to walk to great restaurants in the neighbourhood, and those who wanted to do a bit of sightseeing never had to travel far to find what they were looking for.

    positive:

    Family-friendly accommodation

    Many travellers thought that this hotel would be a great fit for families. The many pools, especially the water slide, seemed built for children. With plenty of space to play and some distance from the main drag, it was an ideal choice for many groups.


    Negative Reviews

    negative:

    Vendors everywhere

    Travellers hoping to get a bit of quiet and respite from the vendors of the town were sorely disappointed at this hotel. Many guests said that local vendors were all over the property and the beach, and few felt as though they could relax and enjoy themselves without being bothered.

    negative:

    Not really all-inclusive

    Many disappointed guests thought that the all-inclusive package would allow them to enjoy food and drinks throughout the hotel. However, it only counted towards some of the restaurants, and guests often complained about the quality of the food and drink.

    negative:

    Needs an update

    Travellers thought that this hotel sorely needed an update due to their experiences with the old rooms. Many guests were disappointed when they expected to find luxury accommodation and instead found furnishing that badly needed repair.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Entrance hall/lobby
    5. Lift
    6. Gym
    7. Parking
    8. Porter service
    9. Hotel bar
    10. Beach bar
    11. Outdoor swimming pool
    12. Convenience store
    13. Conference rooms
    14. Non-smoking rooms
    15. Restaurant
    16. 24-hour reception
    17. On-site boutique shopping
    18. Snack bar
    19. Beach
    20. Deck chairs
    21. Towels at the pool
    22. Laundry service
    23. Spa
    24. Organised activities
    25. Doctor on site
    26. Car hire
    27. Concierge
    28. Airport shuttle
    29. ATM
    30. Valet parking
    31. Pool
    32. Luggage storage
    33. Housekeeping
    34. Free WiFi
    35. Breakfast
    36. EV charger
    37. Kids' pool
    38. Regular disinfection
    39. Hand sanitizer provided
    40. Temperature screening
    41. Masks provided
    42. Safe distance
    43. Response protocol
    44. Online check-in/check-out
    45. New safety protocols
    For children
    1. Cot
    2. Childcare
    3. Playground
    4. Kids' club
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Cosmetic mirror
    8. Radio
    9. Satellite TV
    10. Telephone
    11. Safe
    12. Cable TV
    13. Fan
    14. Coffee machine
    15. Closet
    Sports facilities
    1. Pool table
    2. Golf course
    3. Fitness
    4. Tennis court
    5. Table tennis

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Av. Camarón Sábalo S/N,  82110,  Mazatlan,  Mexico
    Telephone: +52 669 989 6969 | Fax: +52 669 914 1311 | 

    Frequently Asked Questions about El Cid Castilla Beach

    • Is there a pool area at El Cid Castilla Beach?

      Yes, El Cid Castilla Beach offers 2 pool areas.

    • Are pets allowed at El Cid Castilla Beach?

      No, El Cid Castilla Beach doesn’t allow pets.

    • Is parking available at El Cid Castilla Beach?

      Yes, El Cid Castilla Beach provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at El Cid Castilla Beach?

      Check-in at El Cid Castilla Beach is available from: . Check-out time is by .

    • Where is El Cid Castilla Beach located?

      El Cid Castilla Beach is located in Av. Camarón Sábalo S/N, 82110, Mazatlan, Mexico.

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