Positive Reviews
positive:
Well-reviewed world-class restaurants
Cinnamon Bey Beruwala has six restaurants on-site; all have their own specialties and great offers. The one that got the most positive feedback is the FIRE restaurant. Guests kept on raving about the restaurant's fresh salads, pure Italian pizza and delicious burgers. Aside from the yummy foods, service is fast and efficient.
positive:
Top-notch hotel amenities
Many guests noted that they did not run out of amenities to enjoy. There is a separate pool for adults and the children, which is a major plus point. For all those who want to relax, a wonderful treatment from the luxurious on-site spa is available. If you want to exercise and sweat your fats out, there is a fitness centre too.
positive:
Spacious and well-equipped accommodations
Many online reviews mentioned that there were enough spaces for their stuff inside their rooms. Bedrooms are spacious, as well as the shower and bathroom area.
Negative Reviews
negative:
Wi-Fi seems non-existent
Some of the guests felt that the free Wi-Fi was totally useless, as they weren't able to connect to the Internet. The Wi-Fi signal is there on their gadget, but it is very slow and poor. It may be wise to not rely on this complimentary service, and instead bring your own Internet device.
negative:
Billing mistakes may happen
A lot of guests mentioned that they experienced, during check-out, that the hotel made several mistakes on their bills, charging twice or more than the price they expected. Thus, make sure to review your payments, and be mindful of the price of the products and services you avail while staying on the property.
negative:
Mosquitoes and cockroaches are present
Guests reported that there were mosquitoes that keep on attacking them in the night. Some, on the other hand, found cockroaches crawling around the hallways and the ceiling of their room.