Renaissance Charlotte SouthPark Hotel (Charlotte, USA)

Guests find the rooms and public areas of the hotel are elegant and well maintained. The rooms are clean and comfortable with a choice of handy amenities. Communal areas seem equally impressive and offer a number of spots to sit and relax.

The location of the hotel proved appealing to many guests. It places you within easy reach of plenty of shopping and dining destinations, as well as being conveniently close to many of the city's biggest attractions.

The staff at this hotel attract plenty of positive praise from guests. The service sounds like it will impress from the moment you arrive. Guests report that the check-in process is quick and efficient and staff take the time to explain the hotel's various facilities and show guests around the unusually designed lobby area.

Although it's always nice to have a pool at a hotel, the one at this hotel may disappoint. Guests report that the water is not heated to an acceptable temperature. Plus, there are no lockers, so personal belongings have to be left unattended in the changing room or on chairs beside the pool.

Notwithstanding the fact that guests are complimentary about the quality of the rooms and service at this hotel, some found their stay was a little pricey. Adding to the cost of the rooms is extra charges for Wi-Fi, dining, and valet parking.

In addition to the disappointment of having to pay extra for breakfast, a number of guests found that the actual offering wasn't anything to get excited about. Check it out but be prepared to go elsewhere and pay less for more food.