Positive Reviews
positive:
Marvelous location
Many guests comment that the property is centrally located, and love the exciting activities in Cape Peninsula such as scuba diving, penguin watching and hiking. Others add that tours to nearby vineyards are easily arranged from the tour desk, and appreciate the outstanding collections of African, British and Flemish art at the South African National Gallery.
positive:
Upbeat and helpful staff
Several guests note that the staff is cheerful and assists guests with luggage handling. Others add that staff is polite, the manager is attentive, and assistance on planning tours, making reservations and changing bookings to flights is provided in a cordial and proficient manner.
positive:
Excellent conference facilities
Many guests mention that the conference facilities have free Wi-Fi and modern audio-visual equipment, and note that the meeting space accommodates up to 140 persons. Others add that there is dedicated staff available, and appreciate that a state-of-the data projector, as well as video conferencing equipment, is also provided.
Negative Reviews
negative:
Mediocre accommodation
Some guests say that the rooms are small, the shower cubicles feel cramped, and it takes a while for hot water to start flowing. Others say that the furniture is under-sized, and dislike that that the beds are uncomfortable, the windows do not open, and the rooms feel stuffy.
negative:
Insecure surroundings
A handful of guests say that the front entrance feels insecure, and note that there isn't sufficient lighting in the parking area. Others add that the area around the ATM across the street from the property appears dodgy, and dislike that there are no lift attendants.
negative:
Poor TV reception
Some guests say that certain premium channels are not available, and comment that reception is generally poor. Others add that satellite service is intermittent, the voice quality of some channels is low, and dislike that high-definition programmes are not available.