About Innscape Classic Hotel
The New Tulbagh is a contemporary hotel featuring complimentary Wi-Fi throughout, daily breakfast in the on-site restaurant and conference facilities for up to 40 people. The New Tulbagh is 15 minutes’ walk from the Victoria and Albert Waterfront in the centre of Cape Town.
Rooms at this hotel feature flat-screen TVs, en suite bathrooms with walk-in showers and complimentary amenities, in-room safes, and tea and coffee-making facilities.
Additional features of The New Tulbagh include 24-hour shuttle services, 24-hour security, luggage storage, laundry services, air conditioning, babysitting services and secure parking at an additional charge.
The hotel serves a buffet breakfast daily with longer hours on weekends, while the on-site bar offers local and international brands. Guests may also enjoy room service.
From the hotel it is 25 kilometres to Cape Town International Airport.
Positive Reviews
positive:
Outstanding location the highlight
A number of previous guests agree the location of this hotel is one of the highlights, with many reviewers mentioning this as one of their favourite aspects. Guests enjoyed being able to explore the centre of the city and reach major attractions on foot.
positive:
Friendly service from hospitable staff
Previous guests report that the service at this hotel is excellent, with many reviews thanking the staff for their effort. The hotel is reportedly a perfect accommodation option for those looking for a place to stay during the Argus, with cyclists and spectators alike saying they felt very well taken care of.
positive:
Delicious breakfast
There are next to no negative comments on the hotel's breakfast, with most previous guests agreeing that it is delicious with plenty to choose from.
Negative Reviews
negative:
Parking facilities below par
Many previous guests were dissatisfied with the parking facilities offered at this hotel, with comments regarding the lack of security, cost and inability to reserve a space.
negative:
Minor concerns with maintenance and cleanliness
Some reviewers felt the hotel could do better with maintenance and cleanliness, with several descriptions of rooms that sound less than satisfactory in terms of housekeeping and comments on the state of the hotel's elevator. On the other hand, there are many previous guests who found the rooms spacious, clean and well-appointed and the hotel overall very appealing.
negative:
Some issues with check-in time
A few previous guests arrived to find that their room was not yet ready, despite their being within the timeframe for check in. As the hotel offers luggage storage it was not an enormous inconvenience, but the situation was less than ideal for those in it.