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    Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel (Cozumel, Mexico)

    Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel (Cozumel, Mexico)

    About Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.2
    trivago Rating Index® based on 12505  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  8.9 / 10
    • RoomsNot rated yet
    • ServiceExcellent  9.4 / 10

    Positive Reviews

    positive:

    Delicious meals served at the hotel's restaurant

    The restaurant is offers guests a choice of local and international dishes splendidly prepared and presented in the dining room. The breakfast spread was especially popular among guests as it was varied and abundant. Items that ran out were quickly restocked with fresh batches from the kitchen.

    positive:

    Customer service is brilliant and staff are caring

    The hotel's staff members are very jovial and welcoming. They go out of their way to assist you and make your stay as peaceful and enjoyable as possible. They are also readily available and give you all the information you need.

    positive:

    Excellent location with beautiful views all around

    The hotel has its own beautiful private beach with sun loungers and beach umbrellas provided. Guests can enjoy wonderful views of hotel premises, the sea and the pool areas. Guests were also being pleased with activities on offer like scuba diving and snorkelling.


    Negative Reviews

    negative:

    A few of the hotel's prices were too expensive

    Some guests have complained about the pricing of items such as drinks and food items and also rooms service. Most guests felt that they were being overcharged for things that did not meet their standards.

    negative:

    Check in time can be a little long

    Depending on your arrival time, some guests have complained about the long checking in period. This is especially inconvenient if you are tired or with children in tow. This was mainly evident during peak seasons when the hotel is flooded with many guests.

    negative:

    The beds and mattresses were not very comfy

    Some guests were dissatisfied with the quality of mattresses and pillows provided pointing out that they were too hard and small. The air conditioning was seen as being ineffective, temperamental as they didn't work well in some rooms.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Hot tub
    6. Hydrotherapy
    7. Body treatments
    8. Hot stone massage
    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Gym
    5. Hairdresser
    6. Parking
    7. Terrace
    8. Porter service
    9. Pets allowed
    10. Hotel bar
    11. Beach bar
    12. Outdoor swimming pool
    13. Conference rooms
    14. Non-smoking rooms
    15. Restaurant
    16. 24-hour reception
    17. On-site boutique shopping
    18. Snack bar
    19. Beach
    20. Sun umbrellas
    21. Deck chairs
    22. Towels at the pool
    23. Laundry service
    24. Spa
    25. WiFi in public areas
    26. Room service
    27. 24-hour room service
    28. Shoe cleaning
    29. Fax/Modem access
    30. Organised activities
    31. Doctor on site
    32. Car hire
    33. Concierge
    34. Airport shuttle
    35. Free WiFi (public areas)
    36. ATM
    37. Infinity pool
    38. Pool
    39. Luggage storage
    40. Daily housekeeping
    41. Housekeeping
    42. Free WiFi
    43. Breakfast
    44. Hand sanitizer provided
    45. Safe distance
    46. Online check-in/check-out
    47. New safety protocols
    48. Cashless payment
    For children
    1. Cot
    2. Playground
    3. Kids' club
    4. Organised activities for kids
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    Room amenities
    1. Balcony
    2. Fireplace
    3. Bathtub
    4. Shower
    5. Ironing board
    6. Openable windows
    7. Television
    8. Hairdryer
    9. Electric kettle
    10. Air conditioning
    11. Cosmetic mirror
    12. Minibar
    13. Pay-TV
    14. Radio
    15. Satellite TV
    16. Desk
    17. Sitting area
    18. Telephone
    19. Safe
    20. Cable TV
    21. WiFi
    22. Free WiFi (rooms)
    23. Coffee machine
    24. Flatscreen TV
    Sports facilities
    1. Bike rental
    2. Fitness
    3. Tennis court
    4. Diving
    5. Yoga
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Km 6.5 Carretera A Chankanaab, Colonia Zona Hotelera Sur,  77600,  Cozumel,  Mexico
    Telephone: +52 9878729500 | Fax: +52 9878729501

    Frequently Asked Questions about Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

    • Is there a pool area at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel?

      Yes, Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel offers 2 pool areas.

    • Are pets allowed at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel?

      Yes, Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel?

      Yes, Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel?

      Check-in at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel is available from: . Check-out time is by .

    • Where is Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel located?

      Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel is located in Km 6.5 Carretera A Chankanaab, Colonia Zona Hotelera Sur, 77600, Cozumel, Mexico.

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