Positive Reviews
positive:
Convenient location for South Coast visitors.
Past guests report that the Premier Inn Hotel Portsmouth North Harbour is opportunely positioned for travelers looking to explore Portsmouth and the surrounding area, as well as those looking to catch a ferry.
positive:
Comfortable beds make for a relaxed stay.
A number of guests have been bowled over by how comfortable the hotel’s beds are. Some report that the beds are so cozy that it’s hard to get out of bed in the morning.
positive:
Staff is polite and helpful.
According to reports, the hotel staff is professional, friendly and helpful. Past guests are quick to praise those members of staff they come into contact with, particularly those working the reception.
Negative Reviews
negative:
Adjacent Premier Inn can lead to confusion.
The Premier Inn Hotel Portsmouth North Harbour is located adjacent to another Premier Inn (Port Solent). Some guests report that this has led to confusion during check-in. Reports suggest that friendly staff at both hotels are quick to remedy any mix-ups.
negative:
Air conditioning required.
While many people enjoy their stay, those visiting during hot spells report that the hotel’s lack of air conditioning can make for some uncomfortable conditions. The hotel routinely provides standing fans to combat the problem, but guests report these are often ineffectual.
negative:
Breakfast time can prove less than enjoyable.
A number of past guests have been critical of breakfast arrangements at Harbour Lights, the hotel’s accompanying Beefeater pub / restaurant. Complaints have been made of long queues and generally chaotic behavior, while others suggest the meal itself is overpriced. Meanwhile, opinion varies regarding the quality of food served at breakfast.