Hotel Travelodge Portsmouth Hilsea (Portsmouth, United Kingdom)

Many travellers liked the streamlined rooms, saying they were basic but had everything they needed for a stopover. There was frequent praise for the cosy beds. Many guests described their rooms as spacious and clean. Those aiming to spend less felt they got decent bang for their buck due to the comparatively competitive room rates.

This hotel's location near the A3 in the northern Hilsea suburb of Portsmouth appealed to those using the ferry terminals, which were located just a short car journey away. Furthermore, it was within easy walking distance of Hilsea railway station for frequent trains to Portsmouth city centre for shops and dining. Guests also liked the way there were bus stops nearby and free parking on-site. There were also convenient dining options including an adjacent pub-restaurant. Drivers often reported it was easy to reach local attractions, academic institutions, sports grounds, museums and beaches.

Guests often sang the praises of the customer service, saying they dealt with courteous, helpful and efficient members of staff.

Light sleepers blamed inadequate sound insulation for enabling them to hear nuisance noise from connecting rooms and corridors at times. Several reviewers claimed it wasn't always easy to regulate the room temperature.

Several visitors were disappointed that they had to pay to use the Wi-Fi network once a free 30-minute period was exceeded.

Dusty patches, dodgy plumbing and weak shower pressure plus kettles, bathrooms and towels that could have been cleaner were among the maintenance and cleanliness grumbles critics had in certain rooms.