Positive Reviews
positive:
Handy roadside location in city outskirts
This discount chain hotel’s location off the A47 bypass in the western outskirts of Norwich proved popular with travellers as it was a short drive from the city centre for sightseeing, sports venues and shopping. Visitors to the showground across the road felt the hotel’s location was convenient for attending events there. Moreover, visitors to the university liked the easy access to the campus. Drivers noted it was simple to reach area attractions, East Anglia beauty spots, Norfolk seaside resorts and golf courses. Supermarkets, out-of-town retail parks and petrol stations were also conveniently located close by.
positive:
Low-cost rooms were clean and comfy
The reportedly functional but well-cleaned and tidy rooms won praise from visitors, who liked the comfy brand-name beds as well as the option of larger family rooms. Those prioritizing affordability frequently felt they got decent value for money due to the comparatively reasonable room rates.
positive:
Thumbs up for customer service and breakfast
Reviewers spoke highly of the pleasant, obliging and professional staff at reception. Diners often enjoyed the filling and tasty cooked breakfasts, even though they weren’t included in the room price.
Negative Reviews
negative:
Shortcomings noted in some rooms
Bathrooms in need of modernization, aging mattresses and sporadic housekeeping visits were among the maintenance and cleanliness issues that disappointed critics in several rooms. Others claimed the standard rooms were too small. Reviewers occasionally struggled to regulate the room temperature.
negative:
Mixed feelings about restaurant experiences
There was occasional criticism of lunches and dinners at the adjoining restaurant. Some said the food was nothing to write home about or that service was slow during peak periods.
negative:
Noise bothered some reviewers
Light sleepers claimed certain rooms nearest to the main road were exposed to traffic noise from time to time, adding that it caused them a nuisance.