Positive Reviews
positive:
Very helpful staff are a credit to Premier Inn.
Guests are really impressed with the staff at this popular hotel. You’ll be warmly welcomed and efficiently directed to your room at check in, then taken care of throughout your stay by friendly staff who know how to provide great service.
positive:
Great central location makes life easy.
From your comfortable base in the city centre, you’ll be able to explore Norwich’s historic streets, pubs and attractions like the cathedral. The Castle Museum & Art Gallery is just eight minutes away on foot and if you’re using public transport, you’ll appreciate Premier Inn Norwich City Centre Duke Street’s close proximity to the train station.
positive:
An impressively comfortable and clean hotel.
With spacious rooms and sumptuous Hypnos beds, this hotel is ideal for a relaxing sleep. Guests commented that the comfortable beds and rooms are fresh, clean and exactly what’s needed after a day out enjoying Norwich.
Negative Reviews
negative:
Some guests find the heat uncomfortable.
Although this hotel provides fans to guests to keep them cool, some visitors still found that the heat in their rooms was just too high for comfort. There are reports that the refurbishment works will include the installation of air conditioning.
negative:
Parking cost is a little disappointing.
This hotel does not have its own car park and guests are able to use the nearby facility, which is chargeable. Although guests receive a discounted rate at this car park, some visitors feel that this cost should be included in the room rate.
negative:
City centre noise may disturb light sleepers.
Some guests find Premier Inn Norwich City Centre Duke Street a little noisy due to its central location in Norwich.