Positive Reviews
positive:
Handy south London location near public transport
The proximity of Lewisham railway station for overground and DLR services to central London, the City and Canary Wharf made it appealingly simple for guests to get around from this hotel in south-east London. Bus stops were right outside too. Furthermore, it was a short walk from dining options, shopping and a street market. Drivers welcomed the proximity of petrol stations and said it was straightforward to reach area sports grounds, parks, museums and business areas.
positive:
Reasonably-priced rooms were smart and clean
Guests often said they got good value for money thanks to the usually reasonable room rates for the neighbourhood. Reviewers spoke highly of the modern rooms with inviting features like big flat-screen TVs, comfy beds and bright en suite bathrooms. Many visitors said their rooms were spacious and well-cleaned.
positive:
Excellent customer service and good breakfasts
There were glowing reports about the friendly, obliging and professional employees who provided a quick check-in and handled any customer complaints swiftly. Reviewers also liked breakfast, even though they had to pay extra for it. Many diners were happy with their food, especially the filling cooked breakfasts.
Negative Reviews
negative:
Parking arrangements could have been better
The lack of free on-site parking irritated many drivers. However, they could instead use the paid car park in Lewisham Shopping Centre just a short walk away from the hotel.
negative:
Critics noted flaws in some rooms
Despite soundproofing measures in the rooms, some light sleepers were disturbed by station announcements and the rumble of passing trains in parts of the accommodation facing the nearby railway lines. Several critics also claimed there was inadequate ventilation or ineffective climate control in certain rooms.
negative:
Free Wi-Fi problems
Although the free Internet access pleased many travellers, critics occasionally claimed the free Wi-Fi was beset by poor speeds.