Positive Reviews
positive:
Praise for food and friendly staff
Travellers frequently said they encountered pleasant and attentive members of staff who were cheerful and happy to help. Many guests spoke highly of the plentiful and delicious breakfasts. Those who tried evening meals at the pub appreciated the wide menu of well-cooked and reasonably-priced dishes.
positive:
Well-situated off the motorway
This hotel's location just off the M876 and a short drive from the M9 was handy for motorists, who also appreciated the ample free parking and proximity of the Kincardine Bridge and Clackmannanshire Bridge. Guests liked the way the central Scotland location put them within striking distance of Edinburgh, Glasgow and Stirling. Moreover, there was easy access to central Falkirk for shopping, attractions, dining and public transport links.
positive:
Clean, comfy and quiet rooms were affordable
Reviewers were largely keen on the rooms, calling them spacious and well-cleaned enough for a short stay. The branded beds delivered on the hotel's good night's sleep guarantee for most visitors and were often described as big and comfy. Furthermore, the rooms were reportedly quiet considering the proximity of the motorway. Budget-conscious visitors often felt the reasonably-priced rooms offered decent value for money.
Negative Reviews
negative:
Occasional grumbles about temperature
Some reviewers said they wished there had been more comprehensive heating controls to enable them to adjust the temperature in their rooms to their liking more easily.
negative:
Minor criticism of maintenance standards
There were claims from some critics that the rooms could do with further modernization to bring them up to a more contemporary standard and address issues like tired-looking furniture and fabrics.
negative:
Reports of underwhelming Wi-Fi speeds
The free Wi-Fi speeds were sluggish in some areas of the property, according to some disappointed guests. Even a few guests who paid to upgrade to faster Wi-Fi said the speeds were underwhelming at times.